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98
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode
Other Shooting
Modes
P Mode
Playback Mode
Setting Menu
Accessories
Appendix
Index
Before Use
Basic Guide
Advanced Guide
Camera Basics
Auto Mode
Other Shooting
Modes
P Mode
Playback Mode
Setting Menu
Accessories
Appendix
Index
Troubleshooting
If you think there is a problem with the camera, rst check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothing happens when the power button is pressed.
Conrm that the battery pack is charged (=
10).
Conrm that the battery pack is inserted facing the correct way (=
11).
Conrm that the memory card/battery cover is fully closed (=
12).
Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the battery pack a few times.
The battery pack runs out of power quickly.
Battery performance decreases at low temperatures. Try warming the battery pack a
little by putting it in your pocket, for example, ensuring that the terminals do not touch
any metal objects.
If these measures do not help and the battery pack still runs out of power soon after
charging, it has reached the end of its life. Purchase a new battery pack.
The lens is not retracted.
Do not open the memory card/battery cover while the camera is on. Close the cover,
turn the camera on, and then turn it off again (=
12).
The battery pack is swollen.
Battery swelling is normal and does not pose any safety concerns. However, if
battery swelling prevents the battery pack from tting in the camera, contact a Canon
Customer Support Help Desk.
Display on a TV
Camera images look distorted or not displayed on a TV (=
83).
Shooting
Cannot shoot.
In Playback mode (=
60), press the shutter button halfway (=
20).
Strange display on the screen under low light (=
20).
Strange display on the screen when shooting.
Note that the following display problems are not recorded in still images but are
recorded in movies.
The screen may darken under bright light.
The screen may icker under uorescent or LED lighting.
Purplish banding may appear on the screen if you compose a shot that includes a
bright light source.
No date stamp is added to images.
Congure the [Date Stamp ] (=
33) setting. Note that date stamps are not
added to images automatically, merely because you have congured the [Date/Time]
setting (=
12).
Date stamps are not added in shooting modes (=
108) in which this setting cannot
be congured (=
33).
[h] ashes on the screen when the shutter button is pressed, and
shooting is not possible (=
27).
[ ] is displayed when the shutter button is pressed halfway (=
27).
Set the ash mode to [h] (=
55).
Increase the ISO speed (=
49).
Mount the camera on a tripod or take other measures to keep it still.
ELPH 170 IS
IXUS 170
IXUS 165
Set [IS Mode] to [Continuous] (=
58). However, you should set [IS Mode] to [Off]
when using a tripod or other means to secure the camera (=
58).
Shots are out of focus.
Press the shutter button halfway to focus on subjects before pressing it all the way
down to shoot (=
20).
Make sure subjects are within focusing range (=
113).
Set [Lamp Setting] to [On] (=
37).
Conrm that unneeded functions such as macro are deactivated.
Try shooting with focus lock or AF lock (=
53, 55).
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