Elite Screens Home Theater Screen ELITE EZ CINEMA SERIES User Manual

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4. Storing the screen:
The recommended place for storage would be a corner spot or in a closet, but the ultimate choice
is up to you.
The following points should be noted to assure the sound performance of the screen.
1. Never use your hand to touch the screen surface.
2. Never scrabble on the screen.
3. Don't touch the screen with hard or sharp objects.
4. Please use clean cotton cloth or soft dust brush to remove dust particles from the screen.
Warranty Policy - Manual, Tripod, Pull-up Floor, and Fixed Frame Screens
• Two (2) year warranty parts and labor from purchase date as follows (except for refurbished
units as specified below):
•
Refurbished units carry a 90-day parts and labor warranty.
•
Demo units or open box items are AS IS items and do not carry a warranty.
• Each party will be responsible for one way shipping during the warranty period.
•
DOA (Defective On Arrival): Must be reported within 7 business days of receipt. A RMA
(Return Merchandise Authorization) number must be issued in order to process a replacement.
Elite Screens will replace the DOA (Defective On Arrival) unit with a brand new replacement
*(see exceptions below) after the DOA unit is received and/or confirmed defective. Once the
product is received, Elite Screens will send out a new *unit to the customer by ground service
(subject to inventory availability). Should a problem be reported after the 7-day grace period,
the item must be shipped to us for warranty repair.
•
Missing Parts must be reported within the 7-day (DOA) grace period. If reported after 7 days,
customer will be only be responsible for shipping and handling fees. If reported after 30 days
of receipt, customer is responsible for cost of the parts and shipping & handling fees
.
Rev 1.0

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