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ATON AH66T INSTALLATION MANUAL
© ATON 2010 | All rights reserved. Page 53
C2 Communication Control
Symptom Possible Cause Solution
No Music-On-Hold 1. Tuner not on a station.
2. MOH Input Level on C2 is turned
down.
1. Tune station.
2. Adjust MOH Input Level See C2 Manual
No Page or Door
Chime audio.
Music does not
mute when page or
doorbell is
activated.
1. Zone is in Do-Not-Disturb
2. A-Net to VIANet connection faulty or
not connected.
3. Programming
1. De-Activate Do-Not-Disturb setting
2. Verify/Connect A-Net to VIANet connection. See page
32 for color code.
3. Zone set to Do-Not-Disturb in the ATON SystemWorx
software.
No Page or Door
Chime audio.
Music does mute
when page or
doorbell activated.
1. C2 Page/Doorbell Output level
turned down too low.
2. PG/DB Output from C2 not
connected to PG/DB Input of
AH66T.
3. AH66T Zone Volume too low.
1. Adjust PG/DB Output of C2. See C2 Manual.
2. Connect PG/DB Output of C2 to AH66T. Use RCA “Y”
connector for multiple AH66T chassis.
3. Adjust volume.
No Source audio -
Constant single or
double “beep”
heard over speakers
1. Phone is off-hook
2. Caller has been left on hold.
1. Hang phone up.
2. Pick up caller on hold.
(See C2 Manual for additional information.)